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5 Essential Software Solutions for Small Businesses | New Job ...

Small businesses may not need complicated software solutions to manage day-to-day operations, but that doesn?t mean they shouldn?t give software due consideration. We look at some essential software solutions that benefit all small businesses.

There are a lot of things you need to consider when you set out to start your own business. You need to consider your target market, the demand for your product/service, premises, equipment, insurance, and staff. Something you don?t want to overlook is software. We?re not going to say that software can make or break your business, but we will say that the right software can take a lot of the stress out of managing things like accounts, staff rosters, stock, internal admin and correspondence.

Here are five essential software solutions that small business owners need to consider:

You need something that will protect your computers against viruses and other malicious attacks that either come from the internet or from staff innocently swapping files. There are a number of free anti-virus options available, but it?s usually better to spend the money and get top-notch security. Some of the best include Norton, AVG, ESET and McAfee.

You?ll probably need a professional accountant to help you with your tax once a year or, depending on how confident you are, to help you balance your books every month; but accounting software will help you keep on top of your finances on a day-to-day basis.

Accounting software also has payroll packages, which are essential if you?re going to employ anyone on a part-time or full-time basis. The software will help you work out the implications of things like bonuses, deductions, leave and taxes. Recommended accounting software includes QuickBooks and MYOB and Enterprise Resource Planning (ERP) software packages, like Microsoft Dynamics.

Microsoft Office is the default package that includes all the programmes you should ever really need. Outlook helps you manage your email, Word has business templates for letterheads and whatnot, Excel has basic spreadsheets to keep sort information, as well as you basic invoice templates. PowerPoint is the go-to if you ever need to make a presentation.

You can get specialised admin software but many companies find MS works for them, no matter how big they grow.

Point-of-Sale software is great if you?re going to open a restaurant, diner or coffee shop. High-tech PoS software is designed to be ultra-secure so that you know exactly what has been ordered by which waiter, and exactly how much money has changed hands. Biometric readers ensure accountability so there is no finger-pointing if something goes wrong. PoS software also helps manage things like commissions, inventory and stock andensures that orders are properly transferred from between waiters and the kitchen.

Recommended PoS systems include Radiant, AIMso, Pacific Amber and Microsoft Dynamics.

  • Customer Relationship Management (CRM)

This is something that you?ll want to consider as your business grows. CRM software helps you manage things like sales, customer service and marketing. It helps you spot opportunities and capitalise on them. It also helps you spot trends within your existing customers, which you can leverage to gain new customers. Microsoft Dynamics has a great CRM packages that has been designed with SMEs in mind.

There are a lot of factors that contribute to a successful business; passion, dedication, hard work, marketing and quality products and services. A behind the scenes factor that aids overall operations is the software you use to manage various business functions. Don?t underestimate the importance of business software; it might not make or break your business but it can make your business easier to manage.

Written by Sandy Cosser on behalf of Dynamics Careers, a niche job portal that specialises in Microsoft Dynamics-related jobs, such as those for developers.

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